Identity Automation LP

  • Technical Writer

    Job Locations US-TX-Houston | US-TX-Austin | US
    Posted Date 1 month ago(7/17/2018 4:29 PM)
    Job ID
    # of Openings
  • Overview

    Identity Automation is a leading cybersecurity software company committed to helping organizations embrace security. Our identity and access management solution enables our customers to improve productivity and collaboration while limiting risk. Growing over 40% annually, we are rapidly expanding in enterprise, healthcare, and government verticals while maintaining a dominant presence in education. With offices in Houston and Austin, our growing team of employees is what sets Identity Automation apart.


    • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
    • Work with internal development and technology teams to obtain an in-depth understanding of the product and the documentation requirements
    • Write easy-to-understand online help and developer guides
    • Create tutorials to help end-users use a variety of applications
    • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
    • Create and maintain the information architecture


    The above statements are only intended to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.



    • Bachelor’s degree in Technical Writing, Communications, Computer Science, Engineering or equivalent preferred
    • 5 years Technical Writing experience
    • Expert knowledge of documentation tools and online publishing tools such as Microsoft Office, Google Docs, WordPress, Salesforce Knowledge
    • Excellent in time management, organizational, communication, and interpersonal skills
    • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
    • Excellent written skills in English
    • Basic familiarity with the SDLC and software development


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