We are currently looking for a dynamic, driven individual to join our team as Vice President of Customer Success. This is an executive-level position, reporting to the CEO, responsible for building, directing, and managing a world-class Customer Success team at Identity Automation.
This includes responsibility for the direction and leadership of our core Customer Success activities (e.g., deployment, on-boarding, support, services, adoption, advocacy, retention, etc.) and responsibility for improving outcomes (e.g., renewals, up-sells, etc.).
The role will also require the leader to have exceptionally strong influence and collaboration skills and an ability to develop effective relationships with key internal and external stakeholders.